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filler@godaddy.com
Signed in as:
filler@godaddy.com
Equigems is my own brand that I have started out of my passion for riding horses and fashion. I have worked as a nurse in the NHS for 34 years. During my childhood up in the North East of England, I had a mad Shetland pony and then progressed to riding anything I could.
I gave up riding to become a nurse and moved to London, working my way up the ladder to create a fabulous career. As I got older, I missed riding, so went back to it and eventually went back to horse ownership and discovered I needed new riding clothing that was comfortable and flattering at the same time. This was a challenge not being a bog-standard size 10!
Equigems is about being inclusive! Whether you are a size 8 or a 24, we all deserve to look trendy and feel comfortable and confident in the clothes we wear while riding the beauty that is a horse or pony.
I am entirely committed to producing clothing that lasts and is flattering no matter your size or shape. I have been working on getting the detail of this brand correct for 3 years. You can rest assured I care about the customers and you can review all the feedback on Equigem’s Facebook page. There are many returning customers and that is because our products have longevity are super comfortable and are all size inclusive.
Wherever possible, items will be posted either on the same day if paid for in the morning or the very next day. Items are sent via Royal Mail postal service. Post in UK usually takes 2-3 days on average. Postage to Europe including Ireland and also the USA is 5-7 working days.
Please supply the correct delivery address as some forget to update PayPal and this can cause you frustration when it has been delivered to an incorrect address.
Returns UK is 14 days and should be returned in the same packaging with labels intact. USA will be longer due to postage time. If you feel there are any faults with garments, please do make contact to resolve any issues.
Please inform us if your find any defects with the garments. They are quality checked before leaving the factory. Please check before wearing so that this can be returned. We will replace or refund any items that are faulty but cannot refund for reasonable wear and tear.
We aim to refund items received within 24 hours based on bank working hours.
If you would like more details about our equestrian clothing products, please give us a call or leave us a message with your queries.
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